Centralized Intake Line

216.420.6700
One Call Does It All!

Adult Protective Services

24 hour Hotline
216.420.6700
Click here for more information
dsas.cuyahogacounty.us/adultscreening/


Mission

The mission of the Division of Senior and Adult Services is to empower seniors and adults with disabilities to age successfully by providing resources and support that preserve their independence.

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Reports




DSAS Reports

 

2014-2016 Strategic Plan

 
2017 Semi Annual Customer Satisfaction Survey Report

2016 DSAS Annual Statistical Performance Report

2016 Annual Customer Satisfaction Survey Report

In 2016, DSAS received 1,145 surveys, and had a response rate of 31%. For Adult Protective Services (APS), surveys are sent to the person making the referral to APS. This report provides an analysis of all questions that were asked in each survey. A sample of the comments received is provided at the end of the report. Scores from surveys received for the Community Social Services Program (CSSP) program are used in the overall evaluation of providers contracted by DSAS.

2016 DSAS Semi-Annual Statistical Performance Report
2016 Semi-Annual Customer Satisfaction Survey For the first six months of 2016, DSAS received 558 surveys, a response rate of 37%. For Adult Protective Services (APS), surveys are sent to the person making the referral to APS. This report provides an analysis of all questions that were asked in each survey.

2015 Annual Report

2015 Annual Impact Report to the Community 
2015 DSAS Statistical Performance Report 
2015 Semi-Annual Statistical Performance Report