All County buildings are currently closed to the public. Please visit our Online services page for resources and information. Cuyahoga County Justice Center, Juvenile Justice Center, Courthouse, and Board of Elections remain open for essential functions.

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Cuyahoga County Division of Senior and Adult Services

Coronavirus Alert: Due to COVID-19, all County buildings are currently closed. Please access services online or by phone, including allegations of elder abuse and neglect. View a list of important websites and phone numbers where you can reach us and access services.

Coronavirus Pandemic Food Assistance
assortment of foodIn order to protect the health and safety of older adults during this time, congregate meal sites, senior centers and adult day care centers have temporarily closed. However, many have arranged other options for meal delivery and pick up. View a list of modified services from senior centers, adult day programs and meals sites. Please contact the location directly to confirm if alternative services are available. For additional food assistance, you may also contact Cuyahoga Job and Family Services at 844-640-OHIO, your local Area Agency on Aging at 216-621-0303, or the Greater Cleveland Food Bank at 216-738-2067.

An important message for our Older Adults and their Caregivers

portrait of Tracey MasonAt DSAS, our staff has been working diligently to adapt the way we are serving our clients in light of the Coronavirus pandemic. While we are implementing the protective measures recommended by the CDC, we will be connecting with clients in a different manner, but still committed to ensuring their physical and mental well-being.

As circumstances continue to evolve related to the COVID-19 pandemic, Cuyahoga County continues to review our operations, find ways to encourage social distancing and reduce the number of people entering our buildings. Current and potential clients are encouraged to access benefits and services online or by phone, as our buildings are currently closed to the public.

For information about any of our programs or services, call our Centralized Intake line: 216-420-6700. We are still taking referrals and making emergency face-to-face visits for both Adult Protective Services investigations and clients in our Options for Independent Living and Home Support Programs. All other visits are being conducted via conference calls until further notice.

Elder abuse referrals can be made to our Adult Protective Services unit 24-hours a day at 216-420-6700 or online via our referral web portal.

Many of our Senior Center partners are still serving clients in a modified capacity. Please visit our Community Social Services Program page for a list of senior centers in Cuyahoga County and the modified services they are providing.

If you are an older adult or caregiver, click here for tips on COVID-19 prevention. I also encourage you to safeguard your family against COVID-19 related scams.

If you are in the senior center/senior service profession, the National Council on Aging has developed a helpful resource page for professionals.

The Administration for Community Living (ACL) has announced $250 million in grants for community-based organizations to provide meals to older adults during the Coronavirus Pandemic. Learn more on the ACL website.

We will get through this together. I encourage you to visit our blog on “Keeping Seniors Safe Amid COVID-19” and the following resources for more information:

Resources for professionals:




Together We Thrive,

Tracey Mason signature

Tracey Mason, Administrator


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