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Home Energy Assistance Programs

              HEAP Volunteers

A team of  volunteer contractors from the Plumbing, Heating and Cooling Contractors of America traveled throughout Cuyahoga County to provide furnace tune-ups, water audits and plumbing repairs for senior and disabled residents. 

Energy Assistance Programs Application    
2018 – 2019

The Ohio Department of Development offers several programs to help low-income Ohioans pay their utility bills and improve the energy efficiency of their homes. This application may be used for any/all of the following programs: Home Energy Assistance Program (HEAP), Winter Crisis Program (WCP), Summer Crisis Program (SCP), Percentage of Income Payment Plan (PIPP), and/or the Home Weatherization Assistance Program (HWAP).  

* For Winter and Summer Crisis Programs (WCP and SCP) applicants must also make an appointment at a local provider agency.

WCP and SCP applicants should call the Council for Economic Opportunity in Greater Cleveland’s 24 Hour Energy Assistance Appointment Line at 216.518.4014. The TTY number for the hearing impaired is 711.

The HEAP runs from November 1, 2018 through March 31, 2019. The one-time benefit is typically credited in January depending on when the application was received. Please note that your mailed-in HEAP application will take 12 to 16 weeks to process. Once your application has been processed, you will receive a notification letter informing you whether you are eligible for bill paying assistance.

What you need to apply:
  • Proof of citizenship or alien status for all household members. Proof of citizenship or alien status is required for the primary applicant.
  • Completed and signed application.
  • Proof of income for everyone living in the household.
  • Copies of all heating and utility bills.

The Division of Senior and Adult Services (DSAS) conducts HEAP outreach to residents 60+ and adults with disabilities 18+. Call the HEAP Office at 216.420.6700 for individual assistance.

Energy Assistance Program Application
Click here to view and print the 2018-2019 Home Energy Assistance Program Application in English. Click here to view and print the 2018-2019 Home Energy Assistance Program Application in Spanish.

2018-2019 HEAP Eligibility Guidelines

Size of Household

Total Gross Annual
Household Income

1 person


2 person


3 person


4 person


5 person


6 person


7 person


8 person


For households with more than 8 members,
add $7,560 per member.