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Home Energy Assistance Programs


Energy Assistance Programs Application    
2019 – 2020

Heating assistance available for low income older residents

Home Energy Assistance Program now accepting applications

Cuyahoga County residents who struggle to pay their winter heating bills are encouraged to apply for assistance through the Home Energy Assistance Program (HEAP), a federally funded utility assistance program.  The Cuyahoga County Division of Senior and Adult Services (DSAS) administers this program for County residents ages 60 and over, and residents with disabilities ages 18-59, thanks to a grant from the Ohio Department of Aging, through the Western Reserve Area Agency on Aging.  Applications for HEAP will be accepted through March 31, 2020. 

To be eligible for the program, an applicant’s household income must fall below 175 percent of the federal poverty guidelines. Eligible residents can download an application in English or Spanish, and contact our office at 216-420-6700 to schedule an appointment.

Applicants need to bring copies of the following documents to their appointments:

  • A list of all household members
  • Proof of income for the past 30 days and 12 months for all household members
  • Income documents for all household members
  • Gas and electric heating bills regardless of account status
  • Proof of citizenship
  • Proof of disability (if applicable)
  • Social Security numbers for all household members

A one-time benefit will be applied directly to a customer’s utility or bulk fuel bill after Jan. 1. 

Other energy assistance programs are also available, including the HEAP Summer Crisis Program (SCP), HEAP Winter Crisis Program (WCP), Home Weatherization Assistance Program (HWAP), the Percentage of Income Payment Plan (PIPP), and the Electric Partnership Program.  Contact us for details.

Energy Assistance Program Application
Click here to view and print the 2019-2020 Home Energy Assistance Program Application in English. Click here to view and print the 2019-2020 Home Energy Assistance Program Application in Spanish.

2019-2020 HEAP Eligibility Guidelines

Size of Household

Total Gross Annual
Household Income

1 person


2 person


3 person


4 person


5 person


6 person


7 person


8 person


For households with more than eight (8) members, add $7,735 for each additional member.