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The mission of the Division of Senior and Adult Services is to empower seniors and adults with disabilities to age successfully by providing resources and support that preserve their independence.

You are here: Home > Programs and Services > Home Energy Assistance Programs

Home Energy Assistance Programs


Energy Assistance Programs Application   
2019 – 2020

Utility assistance available for low income older residents

The Ohio Development Services Agency’s Home Energy Assistance Summer Crisis Program is now open for Cuyahoga County residents who struggle to pay their summer utility bills.  The Cuyahoga County Division of Senior and Adult Services (DSAS) County assists with HEAP for residents ages 60 and over, and residents with disabilities ages 18-59, thanks to a grant from the Ohio Department of Aging, through the Western Reserve Area Agency on Aging.  The program runs from July 1 through September 30, 2020.

Eligible household income must fall below 175 percent of the federal poverty guidelines.  The following documents will be requested when you apply:

  •  A list of all household members
  •   Proof of income for the past 30 days and 12 months for all household members
  •  Income documents for all household members
  •  Gas and electric heating bills regardless of account status
  •  Proof of citizenship
  • Proof of disability (if applicable)
  • Social Security numbers for all household members

Eligible households can receive up to $500 if they are a customer of a regulated utility, or $800 if they are a customer of unregulated utilities such as electric cooperatives and municipal utilities. The assistance is applied to their utility bill, or to purchase an air conditioning unit or fan, or pay for central air conditioning repairs. Ohioans must have a gross income at or below 175% of the federal poverty guidelines to qualify for assistance. See the chart below for details.

Also new this year, Ohioans enrolled in the Percentage of Income Payment Plan Plus Program (PIPP) who meet the above criteria may be eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs, or may receive an air conditioning unit and/or fan.

For further questions about HEAP, contact our Centralized Intake Unit at 216-420-6700.

DSAS also administers the HEAP Winter Crisis Program (WCP), which runs from October 1 – March 31. Return to this site at that time for details.

2019-2020 HEAP Eligibility Guidelines

Size of Household

Total Gross Annual
Household Income

1 person


2 person


3 person


4 person


5 person


6 person


7 person


8 person


For households with more than eight (8) members, add $7,735 for each additional member.