Centralized Intake Line

216.420.6700
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Adult Protective Services

24 hour Hotline
216.420.6700
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Mission

The mission of the Division of Senior & Adult Services is to empower seniors and adults with disabilities to age successfully by providing resources and support that preserve their independence.

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Cuyahoga County Division of Senior & Adult Services


"Elder Abuse Awareness Day"

June 15, 2014

 
 
World Elder Abuse Awareness Day (WEAAD) was launched on June 15, 2006 by the International Network for the Prevention of Elder Abuse and the World Health Organization at the United Nations. The purpose of WEAAD is to provide an opportunity for communities around the world to promote a better understanding of abuse and neglect of older persons by raising awareness of the cultural, social, economic and demographic processes affecting elder abuse and neglect. While World Elder Abuse is Sunday, June 15th, DSAS has opted to bring awareness to elder abuse the entire month of June.

Please join us in commemorating Elder Abuse Awareness by showing the world you care about ending elder abuse, neglect and exploitation by wearing something purple on Sunday, June 15th and every Friday during the month of June, 2014. Additionally, join us on Friday, June 27th at Beachwood Community Center for our "Elder Abuse Awareness Community Forum", from 12:30 pm-3:00 pm. To register for this Forum, please call Annette Edwards at 216-420-6740 or email at annette.edwards@jfs.ohio.gov; click here to download the flier.

 

It is an opportunity to share information and spread awareness about abuse, neglect and exploitation in later life. Everyone can make a difference, but together we can unite as a community. Take a stand against elder abuse! To download additional resources, click on the links below:
To make a report of elder abuse, neglect or exploitation in community, please call the APS Hotline at (216) 420-6700 24 hours, 7 days a week.

DSAS Launches Three-Year Strategic Plan

DSAS Administrator, Tracey N. Mason, recently announced the implementation of DSAS' three-year Strategic Plan - Collaborating for the Future: 2014-2016. The plan was developed to function as a roadmap in setting the course for the future. This process was highly interactive, thanks to the many individuals and organizations that provided input, including staff, Advisory Council members, seniors and other key stakeholders in our community. As a result of this plan DSAS has a brand new mission and vision statement, new guiding principles and four Strategic Initiatives: Creating Programmatic Centers of Excellence; Raising our Public Profile; Establishing a Leadership Role in the Community, and Strengthening Funding and Service Delivery Capacity. For more information, and click here to view our Strategic Plan Brochure.

"One Call Does It All!"

216.420.6700

Cuyahoga County Executive Ed FitzGerald and DSAS Administrator, Tracey N. Mason, recently announced a new Centralized Intake Hotline to better ensure area seniors and adults with disabilities can access the services they need. “In Cuyahoga County, we’ve worked hard to ensure that seniors and adults with disabilities get the best constituent services we can provide,” says FitzGerald:
I am proud to announce this new hotline that will allow residents to place a single phone call and get the information they need for themselves or their loved ones.” “I envisioned a Centralized Intake process for the agency which could facilitate convenience and efficiency. We’ve already been able serve more clients compared to last year linking critical services and resources to those who need it most,” adds DSAS Administrator Tracey Mason

After developing a comprehensive plan to consolidate all program functions into one Intake Unit, DSAS formally announced the new constituent services hotline today. As a result of this effort, anyone seeking assistance will be able to call (216) 420-6700 and receive information about:
  • Services available to seniors over the age of 60 and adults with disabilities ages 18 to 59 who are living in private residences;
  • Basic resources including benefits, income assistance, housing, and medical care;
  • Ways to report suspected abuse, neglect or exploitation
To view the Centralized Intake Press Conference, click on the following link:

http://executive.cuyahogacounty.us/en-US/020614-DSAS-Centralized-Intake-Line.aspx

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7/11/2014DSAS Advisory Council Meeting